Privacy Policy

Effective Date: January 1, 2025
Last Updated: March 2026

Mortgagefy, operated by 8Twelve Mortgage Corporation (Lic#13072) (“we,” “us,” or “our”), is committed to protecting the privacy and personal information of our clients, website visitors, and prospective borrowers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mortgagefy.ca or submit inquiries through our forms.

1. Information We Collect

When you submit a form on our website, we collect the following personal information:

Full name
Phone number
Email address
Province of residence

We may also automatically collect technical data such as your IP address, browser type, device information, and pages visited through cookies and analytics tools.

2. How We Use Your Information

We use the personal information you provide to:

Contact you regarding your mortgage inquiry
Assess your mortgage needs and connect you with appropriate lending solutions
Communicate with you via phone, email, or SMS as consented
Improve our website and services
Comply with legal and regulatory obligations

3. Consent (CASL Compliance)

In accordance with Canada’s Anti-Spam Legislation (CASL), we obtain your express consent before sending you commercial electronic messages. By checking the consent box on our forms, you agree to be contacted by Mortgagefy regarding your mortgage inquiry via phone, email, and SMS. You may withdraw your consent at any time by contacting us at info@mortgagefy.ca or by using the unsubscribe link in any email communication.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With lending partners as necessary to process your mortgage application (with your knowledge)
With service providers who assist in operating our website and business (bound by confidentiality agreements)
When required by law or to comply with legal proceedings

5. PIPEDA Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Under PIPEDA, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw your consent for the use of your information
File a complaint with the Office of the Privacy Commissioner of Canada

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers.

7. Cookies and Analytics

Our website uses cookies and third-party analytics tools (including Google Analytics and Meta Pixel) to understand how visitors use our site and to improve our services. These tools may collect anonymized data about your browsing behavior. You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Mortgage-related records are retained in accordance with applicable regulatory requirements.

9. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to withdraw your consent, please contact us:

Mortgagefy (operated by 8Twelve Mortgage Corporation)
135 Ormont Drive, Unit 11C
North York, ON M9L 1N6
Email: info@mortgagefy.ca
Phone: +1 (647) 637-6052